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📜 Privacy Policy

Effective Date: 05/01/2017
Last Updated: 04/22/2025

Datacrates, LLC (“we”, “our”, “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines the types of information we may collect from clients, website visitors, and users of our services, and how we use, protect, and disclose that information.

1. Information We Collect

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing address

  • Login credentials (for client portals)

b. Technical Information:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referral source

  • Site activity

c. Business Data:

  • Network configurations

  • Hardware/software inventory

  • System logs

  • Client-submitted IT documentation

2. How We Use Your Information

We use information to:

  • Provide and improve managed IT services

  • Manage client accounts and communications

  • Monitor and secure IT environments

  • Send updates and system notices

  • Process payments and billing

  • Comply with legal obligations

3. Data Sharing

We do not sell or rent your personal information. We may share information with:

  • Service providers under strict confidentiality

  • Legal entities when required by law

  • Business acquirers in case of a merger or acquisition

4. Data Security

We utilize encryption, access controls, and secure infrastructure to safeguard your data. While no system is impenetrable, we maintain industry-standard best practices.

5. Your Rights

You have the right to:

  • Access and correct your data

  • Request deletion (where permitted)

  • Opt out of marketing communications

Contact us at in**@da********.com to exercise your rights.

6. Data Retention

We retain data as needed to fulfill service obligations or legal requirements. Upon contract termination, data is securely deleted or returned per agreement.

7. Cookies

We use cookies for analytics and improved user experience. You can disable cookies via browser settings.

8. Children’s Privacy

We do not knowingly collect information from children under 13.

9. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our site.

10. Policy Updates

We may revise this policy at any time. Material updates will be posted here and may be emailed to clients.

11. Contact Us

Datacrates, LLC
P.O. Box 276, Dousman, WI 53188
in**@da********.com
(414) 928-7001